Global Service Desk Engineer-French

As an IT Support Specialist, your primary responsibility will be to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user support requests, and escalation of incidents when considered appropriate and necessary to maintain service level agreement expectations. Problem resolution may involve the use of diagnostic and support request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Alajuela, Heredia
Soporte técnico / Atención al cliente, Tecnologías de información / Desarrollo de software
Ingeniería en informática
Bachillerato universitario
Tiempo completo
1 - 2 años
Inglés, Francés
Conocimientos técnicos
Windows 7/8/10
1 000 000 ingreso bruto mensual.